Wednesday, November 28, 2007
English Speaking Rules Question 2
You are managing a fast-food restaurant with an English-only rule that is enforced at all times based on business necessity. The majority of the employees under your supervision are recent immigrants who speak only Spanish. How could you manage the workforce under the English-only policy without offending the Spanish-speaking employees?
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4 comments:
When the majority of the employees in one company are the immigrants from the same country, to make them all speak English will be very hard. I think that the action should be taken softly and systematically. Even if the company has English-only speaking rule, the employee training should be provided in Spanish. In this manner, employees will be able to understand and achieve company’s objectives faster. Then, the meeting should be held where employees will be advised about the benefits of speaking English and will be encouraged to attend English classes. After all, the manager should be able to organize the working groups with as much as possible mixed Spanish speaking and English speaking people in one entity. As much Spanish speaking employees separated from the same language speaking ones and involved in English speaking group, as faster and easier they will observe English. This kind of thoughtful and gentle action should not offend them but encourage becoming valued citizen of American society.
I think that having an english-only rule in a business like a restaurant is very hard. Many people that work in restaurants speak spanish. I thin there should be a few employees that speak both languages and can translate for the other employees. I also think that sending these employees to some classes to learn english might help them. Even if they know a little bit of Enlish helps alot.
I think that having an english-only rule in a business like a restaurant is very hard. Many people that work in restaurants speak spanish. I thin there should be a few employees that speak both languages and can translate for the other employees. I also think that sending these employees to some classes to learn english might help them. Even if they know a little bit of Enlish helps alot.
If its an english only policy, I as a manager will provide classes and training to teach the employees to speak the english. On the job they are not allowed to speak their native language, the must communicate in english only, so they can strengten their english skills. Also I would hire those that speaks both english and spanish so they to can help the spanish speaking employee speak english as they are training and serving the customers.
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